For Te Anau Helicopter Services Limited the highest priority is the safety and wellbeing of our customers, staff, suppliers, and community. The Covid-19 situation is ever-changing, and we are guided by our national authorities, including The Ministry of Health, to ensure that we provide the safest means of operating within the Covid-19 protection framework (traffic light system).
The Government has made the decision that from the 4th of April 2022, they will lift most mandates regarding the requirement to have a vaccine pass. After carrying out a risk assessment, we have decided that from the 4th of April we will no longer require passengers to present with a vaccine pass to be able to fly with our company.
Having said this, there will be some stipulations to consider so that we can maintain a healthy working environment for our staff and our clients.
All other COVID-19 precautions will stay in place. This includes:
Our COVID-19 operating procedures ensure:
Further Initiatives include:
Our Covid-19 Conditions + Cancellation Policy
If you cannot travel because you are directly impacted by Covid-19 you will be offered the option to reschedule your booking or receive a full refund.
If we are required to move alert levels and reduce capacity or stop operating, you will be contacted by our team to organize a reschedule or refund.